Technology Services
24x7 Helpdesk
Live 24x7 Help Desk Support keeps your business customer ready 365 days a year...
We understand the importance of your organization having immediate access to technical support. Our live 24x7 help desk support means your organization, large or small, can rely on quality IT help desk services 24 hours a day, 7 days a week, 365 days a year - including weekends and all holidays. Any time anyone in your organization needs IT help and support of any kind, one of our certified help desk consultants will be there to solve your support questions.
We guarantee lightening quick responses! When you call our Help Desk you'll be speaking to a live technical consultant within 60 seconds. Let the professionals solve your problems so you can focus on growing your business.
This always-available resource is staffed with certified network consultants who are ready at a moment's notice to assist anyone in your organization at any time. Not all 24x7 Help Desk support is created equally. Thanks to our live online support technology, our certified technicians are able to see exactly what is happening on a user's computer screen and even take control of the computer when simple instructions are not sufficient enough to troubleshoot the problem. As a result, the Help Desk consultants at Optimus Technologies can resolve most desktop PC problems as if they were standing right beside you. All that is required is a phone and Internet connection. Explore the benefits of having OptimusTechnologies as your trusted Help Desk provider.
Our 24/7 Help Desk Advantages-
Knowledgeable, certified in-house staff24x7 coverage capability
Online live support chat capabilities
Team leader and project manager equipped team
Multi-technology support
Complete trouble ticket tracking and reporting solution
MULTI Tiered service levels and custom response Tools available