Digital media

IVR

Virtual Number

Never miss an important business call..

A virtual phone number has no physical phone line associated with it. Calls routed through our virtual numbers can be tracked and monitored for performance. The most common application of virtual numbers is when businesses use virtual numbers to route incoming customer calls to the right agents based on the customer’s input through an IVR system.

With a virtual phone, you will no longer need SIM cards or even cell phones. With Optimus provided virtual numbers, you can create your own virtual phone and manage your calls and SMS directly in your web browser. Make high quality business calls at the cost of local calls from any country to any country. The person you call sees your regular mobile number or your VR number.

Hybrid number is a virtual number can be your mobile number or a toll-free number. With this service you can never miss your business call even if your number is not reachable, busy or switched of; calls will diverted to your executives. Additionally Hybrid number has all the features like recording, call distribution, parallel ringing, conferencing, greetings. ‘Virtual Telefone’ is our proprietary brand name.

Why You Business Needs A Virtual Number -

Single point of contact for a team-

Your entire team can be connected to a single virtual number. No loss of information across multiple numbers.

Evaluate Marketing ROI-

Virtual phone number data and reports help you measure the performance of your marketing campaigns

Smart Call Routing-

Automatically redirect customers calls to the right agents based on their requirements

Professional Services-

Give your business a professional image while maintaining costs.

Dispute Resolution with Tracking-

Since all your calls are tracked, you can easily resolve disputes and confusions in customer conversations

Remote Working Capabilities-

Beneficial for businesses who want control their infrastructure costs and allow flexible and remote work opportunities.

Call Differentiation-

Division between professional and personal calls even on the same device

Scalable-

Scale as you grow without having to worry about infrastructure or maintenance.